14 days, full refund, no forms.
If a brand isn't obviously right for your company, send it back. That is the whole policy. The rest of this page just spells out how it works.
01How to ask
Reply to your delivery email, or write to studio@debut.supply from the address you bought with, any time within 14 days of your purchase. Say which kit and that you want a refund. You do not have to give a reason, fill in a form, or return anything physical.
02What you get back
The full price you paid, to the original payment method. Debut issues the refund through Stripe within 1 to 2 business days of your email. Your bank or card issuer usually shows it within 5 to 10 business days after that.
03What happens to the brand
Every kit is sold to one company, so a refund has to put the brand back. When the refund is issued:
- The Brand Transfer Agreement reverses automatically. The rights return to Debut.
- You delete the files and stop using the name, the mark, and the system, including anything you already published with it.
- The kit returns to the shop for someone else.
Nothing else is required, and nothing is held against you.
04After 14 days
The sale is final and the brand is yours for good. It stays retired from the shop permanently, exactly as promised on the day you bought it.
The short version. 14 days. Full refund. One email. The brand goes back on the shelf. Questions before you buy: studio@debut.supply.